Warehouse Wonder: Go Behind the Scenes at the Howco Homebase for Service, Parts, and Chemicals

A Facility Built for Speed and Scale

Our 90,000-square-foot facility in Charlotte, NC sits at the geographic center of Howco's 12-state territory, with direct access or close proximity to Interstates 77, 85, 40, and 95 as well as Charlotte Douglas International, one of the busiest airports in the world. For the most urgent needs, Howco also has two small aircraft on standby for rapid parts and service deployment.

That location isn't an accident. It's a strategic advantage for every operator we serve.

From receiving and inspection to inventory control and order fulfillment, the warehouse is engineered to optimize space, improve accuracy, and reduce costs, so you get what you need, when you need it.

What Happens Inside

Every order that leaves Howco moves through a disciplined process:

The result:  faster fulfillment, higher accuracy, and a supply chain you can count on.

Why the Customer Relationship Changes Everything

I joined Howco in April 2023, coming from management and supply chain roles at LaserShip, Advance Auto Parts, and The Home Depot. The biggest shift? Learning what it means to serve external customers.

At Advance Auto Parts and The Home Depot, warehouse operations supply internal customers, i.e., retail stores that have no choice about their source.

Howco customers do have a choice. That informs everything about how we operate, how we prioritize, and how seriously we take every relationship. That mindset lives in the warehouse every day.

What We Stock

Howco carries a comprehensive inventory covering every stage of the wash process:

Beyond Parts: Strategic Services

Howco doesn't just ship parts and supplies; we deliver turnkey solutions.

The Howco Service Department

The Service Department is headquartered right here in the warehouse — by design. When a technician needs a part, it's steps away, not days away.

• Coverage: 12 Mid-Atlantic states — NC, SC, VA, WV, GA, TN, PA, MD, DE, NJ, KY, and DC
• Team: 17 professionally trained technicians
• Services: Standard service, installation, preventive maintenance, and emergency response
• Availability: 7 days a week, including after-hours and emergency weekend/holiday service

What to Look for in a Distributor

If you're evaluating warehouse and distribution partners, here are the factors that matter most:

Howco aims to be your partner in Car Wash Success® from the warehouse to the field, delivering comprehensive support as you Plan | Develop | Operate®.

Howco is a car wash distributor and development partner serving operators across equipment selection, site planning, chemical programming, and ongoing operational support. To learn more about how Howco can support your current or next car wash project and deliver Car Wash Success®, contact our team.